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Privacy Policy

Last updated September 7, 2025. This policy applies to nebulink.me and to the Nebulink AI services.

Effective Date: September 7, 2025

Nebulink Business Solutions LLC, 2125 Biscayne Blvd, Ste 204 #22885, Miami, FL, US 33137 ("Nebulink AI," "we," "our," "us")

1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email, phone number, business details, service preferences.
  • Usage Information: Website activity, form submissions, support requests.
  • Client Data: Information you provide when using our automations (lead contact details, appointment data, CRM entries).
  • Technical Information: Device identifiers, IP address, cookies, and analytics data.

2. How We Use Information

We use the information collected to:

  • Deliver AI automation, CRM, and workflow services.
  • Respond to client inquiries and provide support.
  • Send transactional emails, SMS, and reminders.
  • Improve and optimize our website and services.
  • Comply with legal obligations.

3. Third-Party Services

We integrate with and rely on third-party tools, including but not limited to:

  • CRM systems (GoHighLevel, HubSpot, etc.)
  • Workflow tools (n8n, Zapier, Make)
  • AI service providers (OpenAI, Anthropic, ElevenLabs, Twilio)
  • Payment processors (Stripe)

These providers have their own privacy policies and handle data under their terms.

4. Mobile Information & Text Messaging

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Retention

We retain personal data only as long as necessary for service delivery or as required by law.

6. Data Security

We use commercially reasonable safeguards to protect information. No system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to access, update, or delete your personal information. Contact us at nebulinkai@gmail.com to exercise these rights.

8. Cookies & Tracking

We use cookies and analytics tools to improve user experience. You may opt out via your browser settings.

9. Children's Privacy

Our services are not directed to children under 13.

10. Contact Us

For privacy-related inquiries, contact:

Nebulink Business Solutions LLC2125 Biscayne Blvd, Ste 204 #22885, Miami, FL, US 33137Phone: +1 973-339-0634Email: nebulinkai@gmail.com